Hess.eu Privacy Notice

Hess GmbH Licht + Form goes to great lengths to handle your personal data carefully and sensibly. We collect, process and use your personal data in accordance with the applicable statutes, particularly the European Data Protection Directive and its interpretation and implementation in national law. Hess GmbH Licht + Form reserves the right to change at any time our privacy policy to comply with amendments or changes in statutes or regulations. We hereby advise you to check regularly for changes in our Privacy Policy, which you can access from our Web site.


Automatic Collection, Processing and Use of Your Personal Data

(1.1) Web Service Log-in Information
When you connect via your browser to our Web site, the server automatically saves the Internet protocol information that is necessary for the operation of a Web service, including your browser type, the name of your Internet service provider, the Internet protocol (IP) address used to connect your device to the Internet, the address of the Web page from which you have accessed our Web site, your operating system, Web pages you visit on our site, as well as the date and duration of your visit.
This information is saved temporarily in the protocol files and automatically deleted later. We retain this information for assistance locating causes to problems experienced with our Web site.
(1.2) Cookies
Our portal uses cookies. Cookies are small files that Web servers transfer to your device. These files enable us to track your activities on our portal. Most browsers are set to accept cookies. To prevent or alter the storing of cookies on your device, you must change your browser settings. However, if you disable your browser's ability to accept cookies, you may experience difficulty visiting pages on our Web portal. Session cookies delete automatically when you close your browser.
We use Google Analytics, a Web statistics tool that saves cookies permanently on your device, provided this browser function is activated. When you access our portal the next time our system will read the cookie. If you would like to prevent this, you can delete the cookie when you are finished visiting our Web site. Deleting persistent cookies after visiting our Web site will in no way diminish your browser's ability to interact with our Web portal.
(1.3) Google Analytics Web Analysis Tool
As previously stated, our Web site uses Google Analytics, a Web analysis service provided by Google Inc. ("Google"). Google Analytics employs "cookies," text files that are stored on your device and enable the analysis of your use of the Web site. Usually, cookies containing information about your activities while visiting the Web site are transferred to Google's server in the USA, where they are stored.
The operator of this Web site has engaged Google to use this information to analyse your use of the Web site to create reports about the Web site activities and to provide the Web site operator with further services in conjunction with use of the Web site and Internet. Google will not combine the IP address obtained by Google Analytics from your browser with other Google information. You may alter your browser settings to disable the saving of cookies, however, doing so may limit the functionality you experience when using this Web site.
Anonymity of Your Device's IP Address
The IP anonymity function is activated for this Web site, ensuring that Google has shortened your IP address before the transfer to Google's server in the USA. In certain isolated instances, Google may transmit the complete IP address to a Google server in the USA and shorten it there.
Preventing Google Analytics from Using Your Personal Data
You can prevent Google from collecting the information generated by the cookies about your use of the Web site (including your IP address), and processing this information by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de


Collection and Use of Your Personal Data on Our Portal

Essentially, we collect and use your personal data exclusively for the purpose for which you made it available to us. We do not pass your information on to other companies, unless it is necessary to give it to another company within the Hess group in order to respond suitably to your request.
(2.1) Contact Form, Catalogue Orders, Product Enquiries
The collection, processing and use of the contact form, catalogue order or product enquiry information is performed for the sole purpose of answering your enquiry. Your e-mail address and telephone number will be used only to ensure that you receive the information you requested. Hess AG will not use your information for any other purpose.
(2.2) myHess User Identifier
You can register to use our myHess section of our Web portal. The sign-in authentication procedure is two-stage. Once you are a registered user, you can exchange information with colleagues via a share function, etc. Your myHess user identifier is protected by means of a personal password. Under not circumstances should you ever give this password to a third person. You may, if desired, delete your user account at any time. Just sign in and go to User Account where you can submit your request.
(2.3) Newsletter
You can sign up to receive our e-mail newsletter. The sign-in authentication procedure is two-stage. You can unsubscribe to the newsletter at any time on our Web portal.


Further Information about Personal Data Protection

(3.1) Your Rights
According to Germany's Federal Data Protection Act, you have a right to request and obtain information about personal data we have collected and stored from your use of our Web portal. You also have the right to correct, delete or block the information. To request this, send an e-mail to datenschutz@hess.eu or the address found on the Imprint page of the Hess GmbH Licht + Form Web site.
(3.2) Accountability
The company stated in the Imprint section of the Web site is responsible for the protection of personal data. The company is solely accountable for the Web pages appearing at the http://www.hess.eu domain, but is not accountable for the Web sites or content of Web sites of affiliated companies that are linked to the Hess GmbH Licht + Form Web portal.
(3.3) Protection of Privacy on Linked Web Sites
Each affiliated company that is linked to our Web portal is individually accountable for the proper handling of personal data. For further information, we suggest you read the personal data protection information carefully on the respective linked affiliate's Web site. This usually appears on the Imprint page (Germany), or in the Privacy Notice or Legal Notice. To exercise your right to information, rectification, deletion or restriction of data use, contact the appropriate person in the affiliated company.
(3.4) Data Protection Representative
Hess GmbH Licht + Form has engaged a data protection supervisor who can answer all your questions about our company's data protection. You can contact him for assistance if necessary:
DSB Datenschutz Extern
Reinhard M. Novak
Schlierbergstraße 1
79100 Freiburg
Tel. +49-761-58539335
E-mail hess@dsb-ext.com